This Privacy Policy sets forth the principles and guidelines that govern how we collect, use, and manage the information obtained from your use of our website and services, including but not limited to the usage of online courses, digital products, and any other services or offerings made available by us (collectively referred to as the “Services”).
By accessing and using our Services, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy. You also acknowledge that your personal information and data may be collected, processed, and used as described herein.
1. Information We Collect
We may collect various types of information from or about you in connection with your use of our Services, including but not limited to:
Personal Identifiable Information (PII): This refers to any information that can identify you personally, such as your name, email address, mailing address, phone number, and other similar details. We collect this information when you voluntarily provide it to us during account creation, course enrollment, or communication with us.
Usage Data: We may automatically collect information about how you interact with our Services, including details such as your IP address, browser type, operating system, device information, time and date of access, pages viewed, and actions taken while using the Services. We may use cookies, web beacons, pixel tags, and other similar technologies to collect this data.
Course Interaction Data: We collect detailed information regarding your participation in and interaction with the courses you enroll in or access through our platform. This includes but is not limited to your course progress, completion status, quiz and assessment results, engagement with course materials, and any other activity within the course environment.
Transaction Information: We may collect information related to your transactions with us, including payment method details, billing information, and purchase history.
Feedback and Correspondence: We may collect any information you provide to us through feedback, surveys, customer support inquiries, or other communications, which may include your preferences, opinions, and ideas related to our Services.
2. How We Use the Information
We collect and use the information for a variety of purposes, including but not limited to:
Service Improvement: The primary purpose of collecting data on site usage and course usage is to improve and enhance the quality of our course offerings, digital products, and other services. This allows us to assess the effectiveness of our content, identify areas for improvement, and deliver a better overall user experience. We may analyze data on how users engage with our Services, including but not limited to tracking course progress, interaction with materials, quiz results, and feedback provided.
Product Development: We may use your data to inform the development of new products, services, or features that we believe may be of interest to our users, both on an individual and aggregated basis. This includes insights on user behavior, preferences, and engagement patterns.
Business Relationships: Your data may also be used in connection with business partnerships and collaborations with other companies or entities that we work with. This may include sharing aggregated and de-identified data about our users’ interactions with the Services to help these partners improve their own products or services or to enable us to create new, joint offerings.
Marketing and Communications: We may use your contact information to send you relevant marketing communications, promotional materials, newsletters, or other communications about our Services, products, or offerings. You may opt-out of receiving marketing emails by following the unsubscribe instructions provided in the communication or by contacting us directly. However, we may still send you non-marketing communications, such as transactional emails related to your account or purchases.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to enforce our terms and conditions, prevent fraud, and protect the safety, rights, or property of ourselves, our users, or others.
3. Sharing and Disclosure of Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with certain third parties under the following circumstances:
Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as website hosting, payment processing, data analytics, marketing services, and customer support. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the information.
Business Partners: We may share aggregated, de-identified data about our users with business partners for the purpose of improving or co-developing products and services. This aggregated data cannot be used to personally identify any individual user.
Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms and conditions, prevent fraud, or comply with legal obligations.
Corporate Transactions: In the event of a merger, acquisition, asset sale, or other corporate restructuring, your personal information may be transferred as part of the transaction. We will take reasonable steps to ensure that any recipient of your personal information in such a transaction continues to honor this Privacy Policy.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We may retain certain information for longer periods if required by law or if necessary to resolve disputes or enforce our agreements.
5. Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, as well as the right to object to or restrict certain processing activities. You may also have the right to request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format (data portability).
To exercise these rights or to make inquiries about your data, please visit our “Contact Us” page and submit your request through the appropriate channels. We will respond to your request in accordance with applicable laws and may require additional verification of your identity before processing your request.
7. International Transfers of Data
If you access or use our Services from outside the jurisdiction in which we operate, please note that your personal information may be transferred to and processed in countries other than the one in which you reside. By using our Services, you consent to the transfer of your information to countries that may not have the same data protection laws as your country of residence.
8. Third-Party Links
Our Services may contain links to third-party websites, services, or content that are not controlled by us. We are not responsible for the privacy practices of these third parties, and this Privacy Policy does not apply to any information collected by those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any changes to the policy will be posted on this page, and the “Last Updated” date at the top of this policy will indicate when the latest revisions were made. Your continued use of our Services after any changes are made to this Privacy Policy constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, we encourage you to visit our Contact Us page to reach out to us. We value your privacy and will do our best to address any inquiries you may have.